Voicemail Dialogue Provider

Voicemail Dialogue Provider

The Voicemail Dialer distributes voicemail messages to Agents.




When the Anywhere365 Unified Contact Centre is not within business hours, callers have the option to leave a voice mail message. This voice mail message is automatically stored into SharePoint. The Anywhere365 Voicemail Dialer lets you distribute all incoming voicemails to agents, to instantly handle these messages. The Voicemail Dailer automatically handles all the voicemails that are expressly listened. If an agent does not completely listen to the voicemail, it won’t be given the handled state and is therefore automatically delivered to the next agent in line.