Anywhere365 Contact Center and Enterprise Dialogue Management platform for Skype for Business, Microsoft Teams, Salesforce, Dynamics365 and Salesforce

Home-Extension Window-Chat History Tab

Chat History Tab

Adds the Chat History tab to the Extension Window.

Category: Extension Window

Conference Option Tab

Call Transfer Tab

Description

Reviews

Displays the Chat history and allows users to share the Chat Transcript when adding a new participant to the chat dialogue.

More info about the Reception Attendant?

Since we believe that anybody could be a Contact Center, the Reception (or secretarial department) is a Role Model of a Contact Center.

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Reception Attendant 6.0

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